| Call
Center Magazine |
technologies,
services and strategies for call centers, in-depth
and unbiased product and strategic information that
the powerful executives responsible for improving
customer relations and retention through call centers |
| Communications
Convergence |
emerging
communications product and service categories --
focusing on the crucial interfaces: voice and data,
IP and PSTN, platform and application, service provider
and premise, wired and wireless, contact center
echnologies, services and strategies for call centers |
| Customer
Inter@ction Solutions |
call
center resource buyers guide and much more! Formerly
C@ll Center Solutions. |
| Call
Center Times |
online
call center magazine and news |
| Tele.Com |
telecommunication
solutions and much, much more! |
| C-Interface |
customer
interface, management, technology and strategy for
customer contact professionals |
| Call
Centre Focus |
the first
and leading customer contact magazine in the UK |
| Call
Center News Service |
Premier
source for Call Center News online |
| CC
News |
is a monthly
business newspaper for customer care and call center
professionals |
| Operations
& Fullfillment |
a
controlled-circulation monthly magazine for operations
executives at companies selling directly to the
customer through a catalog, Web site, or retail
store |
| TelCall |
magazine
for call centre professionals (AU) |
| TelephonyWorld |
one stop
resource for the converging voice and data industry |
| SCOpE |
enewsletter
for call center professionals. |
| Call
Center Insider (by Call Center Coach) |
dedicated
to providing call center managers and leaders with
a comprehensive resource package that contains the
latest information affecting the customer relationship
management industry (free online newsletter). |